Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: July 5, 2025
At a Glance
AgilWave is committed to protecting your privacy and personal data. We collect information to provide better services, use industry-standard security measures to protect your data, and respect your rights to control your personal information. You can contact us anytime with questions about our privacy practices.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, and company details when you contact us, subscribe to our newsletter, or request our services.
Usage Data
We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
How We Use Your Information
Service Provision
To provide, maintain, and improve our services, respond to your inquiries, and fulfill your requests.
Communication
To send you newsletters, updates, and promotional materials (with your consent), and to communicate about our services.
Analytics
To analyze usage patterns, improve our website functionality, and enhance user experience.
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.
Legal Requirements
We may disclose your information if required by law, court order, or governmental request.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Consent
We will not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption protocols to secure data transmission and storage.
Access Controls
Access to personal information is restricted to authorized personnel who need the information to perform their job functions.
Regular Audits
We regularly review and update our security practices to ensure ongoing protection of your data.
Your Privacy Rights
Access and Portability
You have the right to access your personal information and request a copy of the data we hold about you.
Correction
You can request correction of any inaccurate or incomplete personal information.
Deletion
You have the right to request deletion of your personal information, subject to legal and contractual obligations.
Opt-out
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
Data Processing Objection
You have the right to object to certain types of data processing, including direct marketing.
International Data Transfers
Cross-border Transfers
Your information may be processed and stored in countries other than your own, including Sri Lanka and other jurisdictions where we operate.
Adequate Protection
We ensure appropriate safeguards are in place when transferring personal information internationally.
Data Retention
Retention Periods
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes.
Deletion
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.
Contact Us About Privacy
If you have any questions about this Privacy Policy, your personal data, or would like to exercise your privacy rights, please contact us:
Email: privacy@agilwave.com
General Contact: info@agilwave.com
Phone: +94 74 330 3318
Address: Sri Lanka
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.